Do all prices associated to the items include VAT?

The prices mentioned in the web shop are exclusive of VAT. The VAT amount is displayed in the basket and during the ordering process.

I have placed an incorrect order, can I still cancel it?

Yes, in some cases you can cancel incorrect orders. To do this, contact our sales office.

What are the shipping costs?

We have different shoppings costs. Shipment costs are shown in the basket.

Will partial delivery be applied in case of insufficient stock?

Yes, partial delivery will be applied automatically in case of insufficient stock.

When will my credit card payment be charged?

If you pay with a credit card, the money will be debited immediately at the time of payment.

Do you use a minimum order value?

Yes, in our web shop we use a minimum order value of € 17,50.

Which payment methods are available?

You can make payments via: iDeal, PayPal, Mastercard, Visa, Bancontact, Maestro and corporate clients can pay on credit, upon request.